Privacy Policy

1. Who is the controller

The personal data controller is stackstratahub.com, LLC (EDRPOU registration code: 72118953). Address: 12 Shevchenko St, Kyiv, 01032, Ukraine. Email: contact@stackstratahub.com. Phone: +380 937 582 1370.

If you contact us regarding privacy, you can use the email address above.

2. What personal data we collect

Depending on how you use our site, we may collect:

• Contact details you provide in forms (for example, name, phone number, email).
• Details about your request (for example, information you type when requesting an auto repair network referral).
• Technical data (for example, IP address, device and browser information, approximate location from IP, pages viewed, and interaction data).

We may also process data from call tracking/telephony features if you choose to contact us by phone.

3. How we collect personal data

We collect personal data when you:

• Submit the lead/request contact form.
• Call us or provide your details via telephony features.
• Use the site (we automatically collect technical data through standard technologies).

4. Purposes and legal basis

We process personal data for the following purposes:

• To process and route your lead/request to the appropriate auto repair service providers and communicate with you about the request.
• To respond to inquiries and provide customer support.
• To analyze website usage and improve our services (analytics).
• To provide marketing communications where permitted and where you have an appropriate basis (for example, consent where required).

Where required by Ukrainian law, we rely on appropriate lawful bases for processing personal data, including:

• Legal grounds under Закон України "Про захист персональних даних" — стаття 6.
• Conditions for processing under Закон України "Про захист персональних даних" — стаття 8.
• Requirements for information rights and access under Закон України "Про захист персональних даних" — стаття 11.

5. Marketing communications

If we send you marketing communications, we will do so in accordance with applicable requirements and only where we have an appropriate basis. You can request to stop receiving marketing communications by contacting us using the details in Section 10.

6. Who we share personal data with

We may share personal data with:

• Auto repair service providers that receive and fulfill your request.
• Analytics and service providers that help operate and improve the site.
• Telecommunication providers, if you contact us by phone or through telephony features.

We do not sell your personal data.

7. International transfers

If our service providers or technical infrastructure involve cross-border processing, we take measures required by Ukrainian law to ensure protection of personal data.

8. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this Policy, including providing responses to your requests, handling inquiries, and meeting legal obligations. Retention periods may vary based on the type of data and purpose.

9. Your rights

Under Ukrainian law, you have rights related to your personal data, including the right to access, correction, and other rights provided by Закон України "Про захист персональних даних".

You can exercise your rights by contacting us as described in Section 10.

10. Contact for privacy requests

To submit a privacy request, contact:

stackstratahub.com, LLC
Address: 12 Shevchenko St, Kyiv, 01032, Ukraine
Email: contact@stackstratahub.com
Phone: +380 937 582 1370

For transparency purposes, we provide statutory identifying information on our site in accordance with Закон України "Про електронну комерцію" (актуальна редакція) — стаття 7.

11. Information about services when concluding contracts at a distance

Where a lead/request results in concluding a contract at a distance or outside business premises, you will be provided required information enabling identification of the provider and understanding of the main characteristics of services, in accordance with Закон України "Про захист прав споживачів" — (актуальна редакція) норми про інформацію споживачу до укладення договору поза торговельним чи офісним приміщенням або дистанційного договору.

12. Advertising

If we display advertising claims on the site, we ensure compliance with applicable advertising restrictions, including not making claims requiring licenses/certifications without having them, in accordance with Закон України "Про рекламу" — стаття 8.